PDF Ebook Microsoft Dynamics CRM 2011 Cookbook, by Dipankar Bhattacharya
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Microsoft Dynamics CRM 2011 Cookbook, by Dipankar Bhattacharya
PDF Ebook Microsoft Dynamics CRM 2011 Cookbook, by Dipankar Bhattacharya
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In Detail
Without a comprehensive understanding of deployment scenarios and steps, it is really difficult to install and maintain Dynamics CRM 2011 within complex IT infrastructures. Done badly, it can cause serious future maintenance and optimization issues.
Administration of CRM systems is equally complex and important; unless efficiently done, it can create fuss in the system and potentially bring down end user satisfaction. Configuration and customization of the system has to be done very carefully too so that it can meet the functional needs appropriately.
“Microsoft Dynamics CRM 2011 Cookbook” is a hands-on guide, providing clear, step-by-step instructions to deploy, maintain, optimize, and administer Dynamics CRM 2011 along with advanced configuration and customization processes, to give us a strong advantage in creating successful CRM applications.
This book introduces Dynamics CRM 2011 by describing the important aspects of the system. It will take you through a number of clear and practical recipes from successful deployment, hassle-free maintenance, and effective administration to advanced level configuration and customization techniques.
You will learn from a range of deployment and maintenance topics such as how to configure CRM to use claim-based authentication using AD FS, how to enable tracing in CRM servers, how to recover from server failures, and how to optimize server performance. This book will also discuss how to schedule Data Duplication detection jobs, enable auditing, export and import managed/unmanaged solutions, create 1:N, N:1, or N:N relationships between entities, configuring role based forms, adding a new button in the ribbon, SharePoint integration with CRM, and configuring a dialog or workflow.
You will learn everything you need to know, from deployment, administration, and maintenance to configuration, integration, and customization for your Dynamics CRM 2011 application.
Approach
This is a Cookbook with recipes aimed at all levels with lots of practical walkthroughs for virtualization techniques.
Who this book is for
This book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy, maintain, configure, and customize a Dynamics CRM 2011 application efficiently. It’s assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales, Marketing, and Services modules.
- Sales Rank: #1773351 in eBooks
- Published on: 2013-06-03
- Released on: 2013-06-03
- Format: Kindle eBook
About the Author
Dipankar Bhattacharya
Dipankar Bhattacharya is a Dynamics CRM consultant and Microsoft technology evangelist. He is a Certified Professional in Microsoft Dynamics CRM, the Microsoft Dynamics Sure Step methodology, and core .NET technologies, such as .NET 3.5, ADO.NET, WPF, and WCF. He has been working with Microsoft technologies for around nine years and his primary focus has been solution architecture, system integration, computer telephony integration, and data migration. Currently, he is associated with Microsoft Services Global Delivery as a Business Solution Consultant and he is working with various enterprise customers, assisting them with architecting a solution till its deployment. He has been architecting, developing, and deploying business solutions across the globe using Dynamics CRM, xRM and Customer Care Accelerator for Dynamics CRM, and so on.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Hooray! The Microsoft Dynamics CRM 2011 Cookbook Is Here!
By marcianita
I was fortunate to receive a review copy of this eBook from Packt Publishing, and I say fortunate because, wow, it's quite an outstanding piece of work. Let's start with the fact that it's 390 pages and that does not include the cover or the extensive table of contents.
It's called a cookbook for a reason. Like a recipe in a cookbook, each section takes you carefully through the steps you need to follow to complete a task, whether it's installing Microsoft Dynamics CRM 2011, installing the CRM 2011 Server, customizing entities, and so much more. Even configuring Yammer! And if you didn't already know what Yammer is, you'll find out when you read this volume which is available in both eBook and print editions @ http://link.packtpub.com/gcIQ4d and of course right here on Amazon.
I know that the Altico Advisors CRM team will use this "bible" to great advantage. It's an unbeatable source of code and screenshots to simplify make imaginable every task related to the installation, customization and configuration of Microsoft Dynamics CRM 2011. It's a must have and a must read.
Marcia Nita Doron, Marketing Director, Altico Advisors
1 of 1 people found the following review helpful.
A good book to expand your knowledge about CRM 2011
By Guido Preite
Dynamics CRM 2011 is a huge platform and is impossible to cover all the aspects only with one book. The author knows the platform and provides a good overview for several topics (installation, customization, data management, ...)
A complete review (chapter by chapter) can be found here: http://www.crmanswers.net/2013/06/dynamics-crm-2011-cookbook.html
0 of 0 people found the following review helpful.
Very good book about Dynamics CRM 2011
By Guillermo Barker
This book is extremely useful to anyone who works with Dynamics CRM 2011 as either a user or as a consultant. The book takes us through a broad and comprehensive view of the platform and including also many aids that are not found anywhere else.
Describes all of the installation details from simple platforms to more complex including multiple servers, aptly describes many key aspects in mantencion for optimum performance permanently as also on the use of debugging tools to find problems.
It describes all areas configuration including the sitemap configuration and ribbon configuration, also talks about integration with others platforms as SharePoint, Yamer, Skype. Finally a full chapter about workflows and dialogs.
I have worked with Dynamics CRM 2011 for several years and have read a lot about it, this book has been a great contribution to my knowledge to address in a better way situations I have encountered many times.
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